Privacy Policy

Privacy Policy for MedGuide.ai

Effective Date: 31 July 2023

At MedGuide.ai, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you access and use our website and services. By using MedGuide.ai, you agree to the practices described in this policy.

1. Information We Collect:

   - Personal Information: When you sign up for an account or use our services, we may collect personal information such as your name, email address, contact number, and other details necessary for user authentication and subscription management.

   - Usage Information: We may collect non-personal information about how you interact with MedGuide.ai, including device information, browser type, IP address, and usage patterns, to improve our services and enhance user experience.

   - Chat Data: When you interact with our AI chatbot, we collect and store your chat data, including questions, responses, and user inputs, to improve the accuracy and efficiency of our AI algorithms.

2. Use of Information:

   - Personal Information: We use your personal information to provide and improve our services, communicate with you, process payments, and manage your subscription preferences.

   - Usage Information: The non-personal information we collect is used to analyze website usage patterns, diagnose technical issues, and improve our website's performance and functionality.

   - Chat Data: Your chat data is utilized to optimize our AI chatbot's responses, enhance medical guidance, and personalize your user experience.

3. Data Sharing:

   - We do not share your personal information with third parties unless required by law, for legal purposes, or to enforce our terms of service.

   - Chat data may be used anonymously for research and development purposes, but it will not be linked to your personal identity.

4. Security Measures:

   - We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration.

   - However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies:

   - MedGuide.ai uses cookies and similar tracking technologies to enhance user experience and collect usage information.

   - You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

6. Third-Party Links:

   - Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their respective privacy policies.

7. Children's Privacy:

   - MedGuide.ai is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Updates to Privacy Policy:

   - We may update this Privacy Policy from time to time to reflect changes in our practices. The revised policy will be posted on this page with the updated effective date.

9. Contact Us:

   - If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [info@medguide.ai].

By using MedGuide.ai, you acknowledge that you have read, understood, and agreed to the terms and practices described in this Privacy Policy.